Kelly is upset with her supervisor and believes his conduct violates the terms of her union's collective bargaining agreement (CBA).The union filed a grievance on Kelly's behalf.Who will conduct the grievance hearing?

Question

Quizplus · Accepted Answer

Typically, the grievance hearing will be conducted by a neutral third-party arbitrator, who is agreed upon by both the union and the employer. It is unlikely that the U.S. Court of Appeals or the National Labor Relations Board would become involved in a grievance hearing unless there were exceptional circumstances. Replacement workers also would not have a role in the grievance process. A member of the company's management team might be involved in the hearing, but only if they were selected as the arbitrator for the case.

Kelly Is Upset with Her Supervisor and Believes His Conduct