Soft benefits are those that often have a significant nonfinancial impact on an investment decision and as such, should be included in the decision analysis.

Question

Quizplus · Accepted Answer

Soft benefits, such as employee morale or customer satisfaction, can have a considerable impact on the long-term success of an investment and should be considered in the decision-making process, even though they may not have a direct financial impact.

Soft Benefits Are Those That Often Have a Significant Nonfinancial