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A Survey of 1,500 Frequent Restaurant Patrons Revealed That, Chang

Question 69

Multiple Choice

A survey of 1,500 frequent restaurant patrons revealed that, Chang Cheng, a local Chinese restaurant, offers high-quality food at low prices. Based on one dining experience, a restaurant critic gave Chang Cheng a poor review, saying the food was not very good. As a result, you decide not to dine at Chang Cheng. This decision is an example of which of the following systematic mistakes that people make when making decisions?


A) People are overconfident.
B) People give too much weight to a small number of vivid observations.
C) People are reluctant to change their minds.
D) All of the above are correct.

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