Some companies implement systems to reduce defects in finished products with the goal of achieving zero defects. What are these systems called?

Question

Quizplus · Accepted Answer

Total quality management systems (TQM) are designed to eliminate defects and improve overall quality in a company's products or services. One of the main goals of TQM is to achieve zero defects, and it involves a comprehensive approach that includes all aspects of the organization, from management to frontline staff. TQM emphasizes continuous improvement and customer satisfaction, and often requires significant changes in organizational culture and communication.

Some Companies Implement Systems to Reduce Defects in Finished Products