When a company establishes a program to recycle or reuse products discarded or returned from customers it is typically called which of the following?
A) Product return contract
B) Reverse supply chain
C) Customer servicing
D) Resupply planning

Question

Quizplus · Accepted Answer

The process of recycling or reusing products that are discarded or returned by customers is known as the reverse supply chain. This involves taking back products, extracting useful parts or materials, refurbishing or repairing products, and reselling or reusing them. It helps companies reduce waste and minimize their environmental impact while also managing costs and maintaining customer satisfaction. Product return contracts, customer servicing, and resupply planning are related concepts but do not fully encompass the scope of a comprehensive reverse supply chain program.

When a Company Establishes a Program to Recycle or Reuse