Which of the following is NOT a basic concept of total quality management?
A) customer focus
B) competitive supplier bidding
C) continuous process improvement
D) performance measures
E) involvement of the total workforce

Question

Quizplus · Accepted Answer

Competitive supplier bidding is not a basic concept of total quality management. While selecting the right supplier is an important part of managing quality, it is not a basic concept of TQM. The basic concepts of TQM are customer focus, continuous process improvement, performance measures, and involvement of the total workforce.

Which of the Following Is NOT a Basic Concept of Total