A House of Quality is used to:
A) Organize a company into departments focusing on quality.
B) Structure the engineering team.
C) Translate customer needs into design specifications.
D) Calculate specifications for desired cost reductions.
E) Calculate capability of a process to meet customer specifications.

Question

Quizplus · Accepted Answer

A House of Quality is a tool used in the quality function deployment (QFD) process to translate customer requirements into design specifications for a product or service. It helps to identify the voice of the customer and prioritize engineering characteristics to meet those needs.

A House of Quality Is Used To