From a strategic planning point of view, what did Thomas Berry, author of Managing the Total Quality Transformation, mean when he said: "Too often management attempts to implement strategy by describing attitudes, however, management needs to take steps to influence the actions employees take."

Question

Quizplus · Accepted Answer

The Answer of From a strategic planning point of view, what did Thomas Berry, author of Managing the Total Quality Transformation, mean when he said: "Too often management attempts to implement strategy by describing attitudes, however, management needs to take steps to influence the actions employees take."

From a Strategic Planning Point of View, What Did Thomas