As preventive and appraisal costs increase, internal and external failure costs are expected to
A)decrease.
B)increase.
C)remain the same.
D)vary with no relation to preventive and appraisal costs.

Question

Quizplus · Accepted Answer

Preventive and appraisal costs are investments made to avoid defects and ensure quality in products or services. As these costs increase, it means more resources are being allocated to prevent defects and assess quality, which should logically lead to a decrease in internal and external failure costs, as fewer defects will escape into the final product or reach the customer.

As Preventive and Appraisal Costs Increase, Internal and External Failure