Steve can tell if his car has been fixed or not-it works, or it doesn't-but he cannot tell how it was fixed. The car repair is a(n)

Question

Quizplus · Accepted Answer

Steve cannot directly observe or evaluate the quality of the repair, as he is unable to determine how it was fixed. A credence good is one where the quality of the good or service cannot be evaluated by the customer even after consumption, and a car repair fits this description. Therefore, the best choice is B - credence good.

Steve Can Tell If His Car Has Been Fixed or Not-It