To ensure high quality in outsourcing decisions, organizations typically negotiate contracts with:
A) A high margin for error
B) No uncertainties
C) Specific performance criteria
D) The lowest overall cost

Question

Quizplus · Accepted Answer

Specific performance criteria in the contract will ensure that the outsourced work meets the desired quality standards. A high margin for error or no uncertainties can lead to subpar outcomes, while focusing solely on the lowest cost can lead to compromises in quality.

To Ensure High Quality in Outsourcing Decisions, Organizations Typically Negotiate