When selling rooms a front desk associate might try to "upsell." This means
A) selling the room at the rack rate
B) honoring a guests discount coupon
C) providing a discount rate
D) suggestively selling the features of a larger room, a higher floor or perhaps a better view
Correct Answer:
Verified
Q12: Allocating the right type of room to
Q13: One of the most important concerns for
Q13: The Hotel California has 642 rooms and
Q14: Average daily room rate is
A) total rooms
Q15: The daily report preformed by the night
Q16: The ultimate responsibility and authority of running
Q18: The executive committee of a hotel is
A)
Q19: Guest folios are typically managed by
A) hotel
Q21: A demand -forecasting technique used to maximize
Q22: The person at a desk in the
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