In house and guest communications in a hotel are managed by
A) point of sales systems
B) the sales department
C) the F.O.M.
D) CBX or PBX
Correct Answer:
Verified
Q28: The main advantage of using an electronic
Q30: Which of the following is NOT a
Q31: The purpose of revenue management is to
A)
Q32: Leadership, insuring service of all guest rooms
Q34: Housekeeping department measures productivity by
A) person hours
Q35: An environment that can deliver a complete
Q36: Rack rate is
A) discounted room rates
B) revenue
Q37: Keying locks, guest and employee identification and
Q38: The Hotel Walker is a luxury downtown
Q38: The housekeepers are expected to clean how
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