Explain the positive and negative aspects of the "grapevine" as a communications tool.
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Q17: It is important in lateral communication to
Q18: Emotions are typically conveyed by
A) electronic
Q19: The largest part of a message in
Q20: Managerial communication includes
A) organizational
B) managers
Q21: Describe three ways to overcome communication barriers.
Q23: What are four things that can distort
Q24: Explain the difference between formal and informal
Q25: Explain the concept of the wheel communications
Q26: Explain how semantics affects communications.
Q27: Explain the use of body language in
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