Intangible means
A) A souvenir purchased as a gift
B) Something the guest uses but does not possess
C) assets of the business
D) physical property
Correct Answer:
Verified
Q2: Inseparability refers to
A)the fact that production and
Q3: One of the most important in -room
Q4: Quality guest service requires that we
A)increase service
Q5: Internal customers are
A)the employees
B)hotel guests
C)restaurant dining room
Q6: Each of the following is a characteristic
Q7: The concept of protecting the natural resources
Q8: You are a service leader for a
Q9: Guest calls for reservations and a guest
Q10: Compare and contrast your ideal weekly work
Q11: Since its introduction,the pineapple has been internationally
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