Bill wants to play football.He consults coaches on what chances he might have to play at the national level.He also consults players who are already playing football at school and university level.He reads articles.He learns from each new piece of information, and his thoughts about the game are different from what he thought before he had read anything.This is an example of customer:

Question

Quizplus · Accepted Answer

This scenario is an example of learning, as Bill is acquiring new information and experiences that are changing his understanding and thoughts about playing football.

Bill Wants to Play Football