Giselle works at the public library. Her friend sees her there and asks, "Giselle, can you get me a job here?" Giselle replies, "You must go through the Human Resources Office to fill out an application and pass a series of tests in order to qualify for a position here." The fact that hiring is based on a worker's ability to perform a task reflects which characteristic of bureaucracy?

Question

Quizplus · Accepted Answer

The requirement to pass a series of tests to qualify for a position indicates that hiring is based on technical qualifications, which is a characteristic of bureaucracy. This emphasizes the importance of skills and knowledge for job performance.

Giselle Works at the Public Library