The local bank recently installed five Automatic Teller Machines ATMs) around town and fired two bank tellers. By taking these actions, the bank has been able to save money and customers have been given the convenience of conducting their business with the bank after hours. This reflects:
A) Formal Rationality
B) Formal Structure
C) Informal Structure
D) Informal Rationality

Question

Quizplus · Accepted Answer

Formal Rationality involves the calculation of the most efficient means to achieve a given goal. In this case, the bank's decision to install ATMs and reduce staff is a calculated move to save money and increase convenience for customers, aligning with the principles of formal rationality.

The Local Bank Recently Installed Five Automatic Teller Machines ATMs)