When managing conflict it is best to ask the problem trainee to parrot your message.
Correct Answer:
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Q16: After identifying the problem trainees' behavior,
A) the
Q17: Sharon is trying to solve a problem
Q18: Select the pro-social behavior alteration technique from
Q19: What are the behavioral alteration techniques?
A) pro-social
Q20: Relational power is
A) granted by the students
Q22: Not dealing with a problem trainee will
Q23: A confrontational conflict style is a win-lose
Q24: Using anti-social behavior alteration techniques will reduce
Q25: Molly has a group of individuals in
Q26: An important part of conflict management is
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