Unhappy customers tell six people about their unhappiness.
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Q42: Order processing often represents the best opportunity
Q43: Pick-to-light technology is an order picking technique
Q44: The order triage function refers to correcting
Q45: It costs about five times as much
Q48: There are four possible ways to transmit
Q52: The order cycle is usually the time
Q54: In general terms, order management refers to
Q59: The increased use of vendor quality-control programs
Q66: The customer service metrics that are chosen
Q77: Order fill rate is the percentage of
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