(Place the letter of Total Quality Management tool listed in Column B that corresponds to its use as listed in Column A.) 
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Q3: TQM is based on the systems approach
Q4: Which of the following is an example
Q5: QA measures include meals/hour, efficiency percent, and
Q6: The objectives of work simplification are to
A)
Q7: TQM requires that management operate on Theory
Q9: Which of the following methods is the
Q10: In the TQM philosophy of management, reducing
Q11: (Place the letter of the work improvement
Q12: The best definition of productivity is:
A) level
Q13: One of the first steps in a
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