A hairstylist who gives good haircuts in the morning but tends to give haircuts of lesser quality in the evening hours is affected by the challenges associated with intangibility of the haircut service.

Question

Quizplus · Accepted Answer

Intangibility refers to the inability to touch or see the service before it is performed. The hairstylist's varying performance is more likely related to factors like fatigue or consistency, not intangibility.

A Hairstylist Who Gives Good Haircuts in the Morning but Tends