Wade is puzzled by the recent decrease in sales at one of the Auto Zone locations for which he is the regional manager. He knows that new car sales are down by reading the paper, so he thinks that people should be driving more used cars, which need repairs. Wade knows that he needs to find out why customers are coming to the stores in his area, and the best way to approach this problem and obtain accurate information is to use:
A) the marketing research process.
B) the opinions of store managers.
C) the company sales data.
D) hypothesis testing.
E) stratified sampling of customers.
Correct Answer:
Verified
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