Jacques Is Considered an Excellent Counselor in All Aspects and Regards

Jacques is considered an excellent counselor in all aspects and regards - except for the fact that he is rather sloppy and disorganized. This pertains to his client records among other areas, although he does not engage in any behaviors that compromise the confidentiality of his clients. Jacque's behavior is:

A) an ethics violation.
B) an annoyance.
C) borderline immoral.
D) a personal matter, albeit an area in need of improvement.