Which of the following is not a part of a firm's infrastructure?
A) the networks of people
B) the physical facilities
C) pertinent customer service information
D) the product itself
Correct Answer:
Verified
Q3: Define culture and give two examples of
Q4: Explain market segmentation.
Q5: A plan for positive action is referred
Q6: What variables should be considered when developing
Q7: The largest cost of producing a service
Q9: Identify some customer service market segments that
Q10: Look for examples of infrastructure in your
Q11: An example of a "high touch" environment
Q12: Explain the difference between high- and low-touch
Q13: The values, beliefs, and norms a group
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents