Your secretary, the mailroom attendant, and your co-workers are all referred to as your _________.
A) external customers
B) internal customers
C) secondary customers
D) co-dependents
Correct Answer:
Verified
Q6: Customer service is anything that we do
Q7: Customer attributes allow customers to be_ .
A)identified
B)defined
C)influenced
D)categorized
Q8: Information that focuses on lifestyles, modes of
Q9: The people we work with inside our
Q10: _information focuses on lifestyles, modes of living,
Q12: Customer attributes are characteristics that allow customers
Q13: Customer service and satisfaction is not easy
Q14: Which of the following is not an
Q15: The use of technology and current information_
Q16: Technology will never assist in the delivery
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