In service industries, capacity is often viewed as the _____.
A) minimum rate of output per unit time
B) units of resource availability
C) amount of setup time
D) amount of overtime scheduled

Question

Quizplus · Accepted Answer

In service industries, capacity is often viewed as the units of resource availability, such as the number of employees, equipment, and space available to perform the service. It is the potential maximum output that a service provider can offer to its customers. The other options listed are not accurate definitions of capacity in service industries.

In Service Industries, Capacity Is Often Viewed as the _____