Huran Co., a food manufacturer, announced a contest for its customers where they could win exciting prizes if they fill in their details in the coupons they find in their cereal boxes and mail them to the company. But at the packaging section of the company, some of the workers forgot to insert the coupons in some of the cereal boxes. This led to numerous complaints from customers. To prevent this problem from happening again, it was suggested that the workers take 10 coupons and 10 boxes before they start packing the boxes, and if any coupon is left after the 10 boxes are packed, the workers recheck the boxes. This is an example of an application of the _____ concept.

Question

Quizplus · Accepted Answer

This is an example of poka-yoke, which is a technique used in lean manufacturing to prevent errors and mistakes from occurring in the production process. The process of taking 10 coupons and 10 boxes and then rechecking them helps to prevent errors and ensure that the coupons are inserted in all of the boxes.

Huran Co, a Food Manufacturer, Announced a Contest for Its Customers