What was the unexpected result of the Hawthorne experiments?
A) Workers dislike responsibility.
B) Workers are more responsive to peer pressures than to management controls.
C) Workers have a negative reaction to dim lighting.
D) Workers productivity increases dramatically with frequent rests and breaks.

Question

Quizplus · Accepted Answer

The Hawthorne experiments revealed that workers are more responsive to the social force of their peer groups than to the control and incentives of management. This was an unexpected result, highlighting the importance of social factors in the workplace.

What Was the Unexpected Result of the Hawthorne Experiments