What Do You Expect? (Scenario)
The employees at Bahr Company are not working as hard as Nada, their supervisor, would like. The salespeople aren't meeting their sales quotas, and Nada can't seem to motivate them to try harder. Nada has been studying expectancy theory and has decided to try to put it into practice.
-Some employees are never able to meet their sales quotas and believe that no matter how hard they work, they'll never meet them. They perceive the ________ of their success to be low.

Question

Quizplus · Accepted Answer

Expectancy refers to the belief that one's effort will lead to the desired performance level. If employees believe that no matter how hard they work, they will not meet their quotas, their expectancy is low.