Communication encourages ________ by clarifying to employees what is to be done, how well they're doing, and what can be done to improve performance if it's not up to par.
A) control
B) motivation
C) emotional expression
D) the sharing of information
Correct Answer:
Verified
Q32: Electronic information is not admissible in any
Q34: For many employees, their work group is
Q35: During the communication process, the message is
Q36: The process through which the symbols of
Q37: When personal interaction isn't physically possible, real-
Q38: One customer service strategy that many service
Q41: The final link in the communication process
Q42: Information overload occurs when _.
A) the information
Q43: When people feel that they're being threatened,
Q44: Feedback returns the message to the sender
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