The ability of customer service employees to listen actively and communicate effectively goes a long way ________.
A) in determining whether the customer will return
B) in making sure the customer has no hard feelings toward the company
C) toward making sure the problem doesn't happen again
D) in whether or not the situation is resolved to the customer's satisfaction

Question

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The Answer of The ability of customer service employees to listen actively and communicate effectively goes a long way ________.
A) in determining whether the customer will return
B) in making sure the customer has no hard feelings toward the company
C) toward making sure the problem doesn't happen again
D) in whether or not the situation is resolved to the customer's satisfaction

The Ability of Customer Service Employees to Listen Actively and Communicate