Maya - Communications Expert (Scenario)
Maya works as the human resource manager for Horizon Software, Inc., a software development firm that focuses on the development and implementation of customized JAVA-based applications for big companies. Unfortunately, the past few months have been challenging because employees have become upset due to the lack of communication among company managers. Maya decided that it was imperative to conduct an organizational communication workshop for these managers.
-Maya explains that communication serves four major management functions within the organization, namely: motivation, emotional expression, information, and ________.

Question

Quizplus · Accepted Answer

Control is one of the four major functions of communication in an organization, along with motivation, emotional expression, and information.