The Municipality Job (Scenario)
Kamil was getting accustomed to his surroundings in a municipality. His efforts at getting people to accept change had met with little resistance due to his and the new director's efforts as well as the hard work of his subordinates. But now the hard part really started actually managing the change. What techniques could he and his agency's new director employ to most effectively implement changes that would result in increased productivity in his department? He considered changing three aspects of his agency: the structure, the technology, and the people.
-Finally, Kamil decided his people could benefit from ________, a method of changing behavior through unstructured group interaction.
A) intergroup development
B) team building
C) survey feedback
D) sensitivity training

Question

Quizplus · Accepted Answer

Sensitivity training is a method of changing behavior through unstructured group interaction, which can help individuals understand and improve their interpersonal relationships and dynamics within a group.