Jack Gibb has described six pairs of communication behaviors that influence whether the communication climate is defensive or supportive. Which of the following communication behaviors is the opposite of evaluation?
A) description
B) control
C) strategy
D) superiority
E) neutrality

Question

Quizplus · Accepted Answer

Evaluation involves making judgments and expressing approval or disapproval, whereas description involves providing factual information without judgment. Therefore, description is the opposite of evaluation. Control, strategy, superiority, and neutrality are not opposites of evaluation.

Jack Gibb Has Described Six Pairs of Communication Behaviors That