The Emergency Department Nurse Is Cleaning Multiple Facial Abrasions on 9-Year-Old

The emergency department nurse is cleaning multiple facial abrasions on 9-year-old Mike. His mother is present. He is crying and screaming loudly. The nurse should do which of the following?

A) Ask him to be quieter.
B) Have his mother tell him to relax.
C) Tell him it is okay to cry and scream.
D) Suggest he talk to his mother instead of crying.