The home health nurse is caring for a child who requires complex care. The family expresses frustration related to obtaining accurate information about their child's illness and its management. Which of the following is the best action for the nurse?
A) Determine why family is easily frustrated.
B) Refer family to child's primary care practitioner.
C) Clarify family's request, and provide information they want.
D) Answer only questions that family needs to know about.
Correct Answer:
Verified
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