The actions of the workers in the telephone-bank wiring room at the Hawthorne works are a classic example of the effects of on productivity.

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The actions of the workers in the telephone-bank wiring room at the Hawthorne works are a classic example of the effects of the informal work group on productivity. This finding emerged from the Hawthorne Studies, which highlighted how social factors and group dynamics influence work behavior and efficiency.

The Actions of the Workers in the Telephone-Bank Wiring Room