When the government or a public agency chooses to outsource, it is called privatization.

Name: When the government or a public agency chooses to outsource, it is called privatization.
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Privatization occurs when the government or a public agency transfers the ownership, operation, or management of a service or activity to the private sector. Outsourcing is a form of privatization where services or functions are contracted out to private firms.

When the Government or a Public Agency Chooses to Outsource