"Functional Thinking" regarding process management seeks the local, departmental optimum, often at the expense of the overall ________ performance.
A) departmental
B) system's
C) customer
D) individual

Question

Quizplus · Accepted Answer

Functional thinking in process management focuses on optimizing specific departments or functions within an organization, which can sometimes lead to suboptimal outcomes for the overall system's performance. This approach contrasts with a more holistic view that seeks to optimize the performance of the entire system or organization.

"Functional Thinking" Regarding Process Management Seeks the Local, Departmental Optimum