A Nurse Has Worked at a Community Health Center for Many

A nurse has worked at a community health center for many years. Over the last several months, the nurse has noticed a significant decline in community members using the resources available at the clinic. What is the first thing the nurse should do?

A) Begin offering day care services and free transportation to the clinic to make it more convenient.
B) Reach out to former patients to determine why they are no longer returning to the clinic.
C) Perform a community assessment.
D) Begin offering a new patient reduced fee rate.