In a survey of middle-level managers in service industries, a majority stated that employees have an inherent distrust of managers and will respond to instructions only if they perceive their treatment to be fair.This statement indicates the managers would be most successful using the _____ to motivate their employees.

Question

Quizplus · Accepted Answer

Equity theory focuses on the principle that employees are motivated when they perceive they are being treated fairly in comparison to others. The statement from the survey highlights the importance of perceived fairness in response to management, aligning with the core concept of equity theory.

In a Survey of Middle-Level Managers in Service Industries, a Majority