In an organization with a unionized labor force, the shop steward:
A)negotiates union contracts
B)is the mediator who tries to settle disputes without either side resorting to conflict
C)represents union members in complaints to management
D)represents management in negotiations
E)acts as the arbitrator in negotiations

Question

Quizplus · Accepted Answer

The shop steward represents union members in complaints to management, acting as a liaison between the workforce and the management to address grievances and other workplace issues. Negotiating contracts, mediating, and arbitrating are typically roles for higher-level union officials or external parties.

In an Organization with a Unionized Labor Force, the Shop