American Express is organized into four divisions that cater to businesses, consumers, travelers, and investors.American Express uses _____ departmentalization.
A)process
B)customer
C)geographic
D)functional
E)product

Question

Quizplus · Accepted Answer

American Express is organized based on the types of customers it serves (businesses, consumers, travelers, and investors), which is an example of customer departmentalization.

American Express Is Organized into Four Divisions That Cater to Businesses