Martin believes that when he goes to his doctor's appointment, certain things will happen in a certain way. He is very surprised when he is told to sign-in AFTER seeing the doctor because it contradicts his __________ for doctor visits.

Question

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A "script" refers to a sequence of expected behaviors for a given situation, like a doctor's visit. Martin's surprise indicates that the usual order of events in his script was not followed.

Martin Believes That When He Goes to His Doctor's Appointment