Bekah and Rafael, supervisors in the Human Resources Department at James Manufacturing, are tasked with determining appropriate performance metrics for the learning and growth perspective of their company's balanced scorecard. Which of the following is the best metric for this situation?

Question

Quizplus · Accepted Answer

The learning and growth perspective of a balanced scorecard focuses on the development and improvement of employees and organizational culture. "Hours of employee training offered each quarter" directly measures efforts towards enhancing employee skills and knowledge, aligning well with the learning and growth objectives.

Bekah and Rafael, Supervisors in the Human Resources Department at James