Ivell Packaging Company produces paper and plastic packaging products. All of the following may be considered an initiative undertaken as a part of the company's CSR efforts except

Question

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Training customer service employees on the latest upgrade to the technology used to take orders from customers is more about operational efficiency and improving customer service rather than a CSR (Corporate Social Responsibility) initiative. CSR efforts typically focus on social, environmental, or community-oriented actions, such as health and wellness fairs, enhancing employee well-being, or reducing environmental impact.

Ivell Packaging Company Produces Paper and Plastic Packaging Products