One of your clients, whom you are seeing for court-mandated anger management sessions, screams in your face at the first session, "I don't know why the court is forcing me to see you! I DON'T HAVE ANGER PROBLEMS! The judge is a moron!" Describe how you might observe, attend, listen, and express warmth to this client. What would you say to this client? How would you use your own non-verbal communication to make this client feel heard?
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