Selena works in the kitchen at a large hotel and ballroom. Early in her career, she dreamed of becoming head pastry chef, but now she is not sure that this is how she would like to spend her working career. Her current supervisor, James, does not believe in breaks. And he stands next to her while he tells her exactly how to roll out the bread dough and ice cakes. It's as if she never learned these basic skills in culinary school! Just this morning, he barked loudly from the other side of the room, "You should be able to ice five cupcakes in a minute! Time yourself!" Frederick Taylor would have approved of James' philosophy.

Question

Quizplus · Accepted Answer

Frederick Taylor's research involved time-motion studies; he believed that if you studied the motions of workers performing tasks, you could improve their performance at each task and increase productivity.

Selena Works in the Kitchen at a Large Hotel and Ballroom