Which of the following is NOT a value-creating activity associated with the differentiation strategy?
A) develop policies to ensure efficient hiring and retention to keep costs low and implement traing to ensure high employee efficiency.
B) provide accurate and timely delivery of goods to customers.
C) ensure receipt of of high quality supplies (raw materials and other goods).
D) develop flexible systems that allow rapid response to to customers' changing needs.

Question

Quizplus · Accepted Answer

Developing policies to ensure efficient hiring and retention to keep costs low and implementing training to ensure high employee efficiency is not a value-creating activity associated with differentiation strategy. It is rather associated with cost leadership strategy. The other options such as providing accurate and timely delivery of goods, ensuring receipt of high-quality supplies, and developing flexible systems that allow rapid response to customers' changing needs are all value-creating activities associated with the differentiation strategy.

Which of the Following Is NOT a Value-Creating Activity Associated